Business Unit Summary

IndiVillage is an impact sourcing social enterprise that delivers expert data annotation, natural language processing, and content optimization solutions that drive machine learning, AI, and data operation strategies for leading technology and e-commerce companies. IndiVillage brings life-changing opportunities to rural India by creating stable, fulfilling employment and 100% reinvestment of profits in the community. IndiVillage is a proud member of the Global Impact Sourcing Coalition and is a certified B Corporation

Responsibilities

1. Responsible for assisting in the Employee Life Cycle from Recruitment to Exit Plan
2. Bridging management and employee relations by addressing grievances or other issues
3. Report to management and provide decision support through HR metrics
4. Ensure legal compliance throughout human resource management including maintaining employee files and records in electronic and paper form
5. Conduct employee onboarding and help organize training & development initiatives
6. Administer compensation and benefit plans
7. Assist in talent acquisition and recruitment processes
8. Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
9. Nurture a positive working environment and promote HR programs to create an efficient and conflict-free workplace.
10. Undertake tasks around performance management
11. Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Professional Requirements

1. Should have worked in a BPO set up in the past preferably.
2. Open to travelling to the centers frequently
3. Fluent in telugu and kannada
4. Proven working experience as HR Manager or other HR Executive
5. People oriented and results driven
6. Demonstrable experience with Human Resources metrics
7. Knowledge of HR systems and databases
8. Excellent active listening, negotiation and presentation skills

Machani Group believes in creativity and innovation and that a fundamental requirement for
a successful and happy culture is having the right mix of individuals. With the right people in
the right environment anything and everything is possible.

Approved by

1. Smita Malipatil